Last updated: 10 June 2026
This English text is a translation provided for convenience. The Hungarian version is the binding original.
Apex Chatbot is operated by Tokár Ádám EV (sole proprietor), Gyula, Hungary. Contact: adam@apexweb.hu. We are the data controller for the personal data described below.
Account data: your name, email address, business name, website URL, phone number, and the knowledge base text you provide during onboarding.
Chatbot conversations: messages exchanged between your website visitors and your chatbot, including any contact details (email, phone) a visitor chooses to share.
Billing data: your Stripe customer ID and subscription status. Card numbers are processed by Stripe and never reach our servers.
Website content: the public pages of the website URL you provide, which we periodically read so your chatbot can answer with current information.
To provide the service you signed up for (contract performance, GDPR Art. 6(1)(b)).
To send transactional emails such as welcome emails and lead notifications (contract performance).
To improve reliability and prevent abuse, including rate limiting (legitimate interest, Art. 6(1)(f)).
OpenAI (USA): generates chatbot replies. Conversation text is sent to OpenAI for processing.
Supabase (EU, Frankfurt): database and authentication hosting.
Vercel (EU edge/US): application hosting.
Stripe (EU/USA): payments and subscription management.
Resend (USA): transactional email delivery.
Each processor is bound by a data processing agreement. Transfers outside the EEA rely on the EU-US Data Privacy Framework or Standard Contractual Clauses.
Account and conversation data is kept while your account is active and deleted within 30 days after account deletion. Billing records are kept as long as Hungarian accounting law requires (8 years).
You may request access, rectification, erasure, restriction, portability, and object to processing. Write to adam@apexweb.hu. You may also lodge a complaint with the Hungarian supervisory authority (NAIH, naih.hu).
If your visitors exercise their rights regarding conversation data, we assist you as your processor for that data.
We use essential cookies for login sessions. Optional analytics cookies are only set if you accept them in the cookie banner. See the banner to change your choice.
Tokár Ádám EV · Gyula, Magyarország · adam@apexweb.hu