Terms of Service

The service

Apex Chatbot provides an AI chat widget you can embed on your website. The bot answers visitor questions using the information you provide and the public content of your website, and can capture visitor contact details as leads.

The service is provided by Tokár Ádám EV, Gyula, Hungary (adam@apexweb.hu).

Trial, subscription, cancellation

New accounts start with a 14 day free trial. No card is required for the trial.

After the trial, a paid monthly subscription is required (Starter, Pro, or Business). Billing is monthly via Stripe and renews automatically.

You can cancel any time from the dashboard or by email. Cancellation stops the next renewal; the current period stays active until it ends.

Acceptable use

You may not use the service for unlawful content, spam, or deceiving consumers. You are responsible for the accuracy of the business information you give the bot, and for your website complying with the law.

We may suspend accounts that abuse the service, attack the infrastructure, or generate unlawful output, after notifying you when reasonably possible.

AI disclaimer

Chatbot replies are generated by a large language model. Despite safeguards, replies can be inaccurate. The bot is configured not to make binding promises on your behalf, but you should review conversations regularly. We are not liable for individual AI replies; your statutory rights are unaffected.

Liability

To the extent permitted by law, our total liability is capped at the fees you paid in the 12 months before the claim. We are not liable for indirect damages or lost profits. Nothing limits liability for intentional misconduct or damages to life, body, or health.

Changes and governing law

We may update these terms with 30 days notice by email. If you do not accept the change, you may cancel before it takes effect.

Hungarian law governs. Consumer disputes may be brought to the Békés County Conciliation Board or Hungarian courts.