AI shopping assistant for ecommerce
AI ecommerce chatbot that answers product questions before shoppers leave
Train an ecommerce chatbot on your catalog, shipping, returns, promotions, and store policies. It answers in the shopper's language, captures leads, and hands checkout back to your real store.
Watch the walkthrough
The real setup, start to finish.
How a lead is handled
From question to booking, while you work.
A visitor asks
At 22:40, long after you closed.
It answers from your site
Your hours, prices and services. No made up answers.
The lead is captured
Name, email and what they need, saved for you.
You follow up
You get the details by email and send the booking link.
Your assistant
Hi, do you have anything free on Saturday?
Direct answer
What is an ecommerce chatbot?
Buying intent
The questions that decide whether the cart survives
Will this fit my use case?
When will it arrive?
Can I return it?
Is this discount still active?
Verifiable workflow
Catalog → answer → real checkout
01
Teach it
Add product pages, files, FAQs, shipping, and return policies.
02
Test it
Ask about stock, price differences, bad data, and products outside its knowledge.
03
Measure it
Review conversations, leads, and allowance usage in the dashboard.
Give shoppers a useful answer while buying intent is still high, without pretending an order or refund was completed.
Product tour
One assistant. Three ways it works for you.
Answers from your own website
Prices, opening hours, services. Then it asks for a name and email so you can follow up.
Try it on my site
Proof
Real reviews. Real client work.
Apex Web implementations. Studio references, not SaaS subscriber counts or guaranteed results.
I got what I was promised: a thoughtful, useful AI assistant that works well.
I am very grateful to Apex Web for the fast and extremely professional help.
I cannot thank this young professional enough for his work.
They completed the agreed work to the highest standard while meeting every deadline.
I've worked with APEX Web a couple of times now, and the results are just consistently excellent.
With Adam, we finally found the person we needed.
Great job and a fast delivery.
Adam was excellent to work with.
Adam is a fantastic freelancer.
Great work from Adam.
Great work from Ádám
God Bless you my friend, you exceeded expectations like a rockstar.
I have worked on some projects with Adam, and every experience has been great.
Finally, automation that actually works and I didn't have to build it myself.
Very satisfied!
Thanks for your time!
Excellent work and attention to detail, looking forward to working with Adam again.
Very pleased with this delivery and impressed with the quality of the work output.
Great work
I enjoyed working with the seller as he was responsive, paid attention to details and kept open lines…
Super quick and professional, good documentation to the point, good hints and recomendations.
21 verified public Google and Fiverr reviews of Apex Web, the studio and delivery team behind Apex Chatbot. They cover AI assistants, automation, websites, dashboards and custom software; not every review is about the Apex Chatbot SaaS product.
FAQ
Ecommerce chatbot questions
Can it learn our product catalog?
Yes. Add approved catalog content, upload supported files, or recrawl public product pages. Test representative products before publishing.
Does it complete payment inside chat?
The chatbot answers and sends the shopper to your real product or checkout page. Apex Webshop has a separate cart and inquiry or connected-payment flow.
Can it invent delivery dates or stock?
No. It should only state stock, delivery, price, and promotion details present in the approved source. Otherwise it captures the question for a human.
Does it support multiple languages?
Yes. It follows the shopper's latest message language. The product interface officially supports eight languages.
Test it with your own shopper questions
The live demo uses the same answer engine you can configure with your catalog and store policies.