AI shopping assistant for ecommerce
AI ecommerce chatbot that answers product questions before shoppers leave
Train an ecommerce chatbot on your catalog, shipping, returns, promotions, and store policies. It answers in the shopper's language, captures leads, and hands checkout back to your real store.
Direct answer
What is an ecommerce chatbot?
Buying intent
The questions that decide whether the cart survives
Will this fit my use case?
When will it arrive?
Can I return it?
Is this discount still active?
Verifiable workflow
Catalog → answer → real checkout
01
Teach it
Add product pages, files, FAQs, shipping, and return policies.
02
Test it
Ask about stock, price differences, bad data, and products outside its knowledge.
03
Measure it
Review conversations, leads, and allowance usage in the dashboard.
Give shoppers a useful answer while buying intent is still high, without pretending an order or refund was completed.
FAQ
Ecommerce chatbot questions
Can it learn our product catalog?
Yes. Add approved catalog content, upload supported files, or recrawl public product pages. Test representative products before publishing.
Does it complete payment inside chat?
The chatbot answers and sends the shopper to your real product or checkout page. Apex Webshop has a separate cart and inquiry or connected-payment flow.
Can it invent delivery dates or stock?
No. It should only state stock, delivery, price, and promotion details present in the approved source. Otherwise it captures the question for a human.
Does it support multiple languages?
Yes. It follows the shopper's latest message language. The product interface officially supports eight languages.
Test it with your own shopper questions
The live demo uses the same answer engine you can configure with your catalog and store policies.