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AI receptionist

AI receptionist for calls, lead capture and appointment handoff.

ApexChatbot combines website chat, voice receptionist and follow-up automation so small teams can capture callers, summarize intent and route the next step without building a complex call-center stack.

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Last updated: 2026-10-22

Direct answer

What is an AI receptionist?

An AI receptionist is a voice assistant that picks up your business phone line, answers common questions from your approved business information, collects the caller's name, number and reason for calling, and passes that to your team. The ApexChatbot AI Voice Receptionist starts at $149 per month with 300 included minutes, a 7-day free trial and a supported US +1 or Hungarian +36 number, and it speaks English or Hungarian.

AI receptionist guide

How the ApexChatbot AI receptionist works

What happens on a call

  1. The line is answered. The receptionist greets the caller with your configured greeting, in English or Hungarian, at any hour.
  2. Questions are answered from your information. Services, opening hours, prices and policies come from the business context you approved. If something is not covered, it does not invent an answer.
  3. The caller's details are captured. Name, phone number, what they need and how urgent it is are collected for follow-up.
  4. Your team takes over. The conversation comes back to your team, so a person confirms appointments and anything sensitive.

Try it before it answers real calls

Every plan starts with a branded web demo: you hear your own receptionist in the browser before a phone number is activated. The callable number is activated after payment. Number porting and call forwarding from an existing number are scoped on request.

AI receptionist pricing

  • Starter: $149 per month, 300 included receptionist minutes, one supported US +1 or Hungarian +36 number.
  • Pro: $299 per month, 900 included minutes, editable voice settings and knowledge-base sync.
  • Business: $599 per month, 2,500 included minutes, onboarding session and founder-led launch support.
  • Minutes above the allowance cost $0.20 per minute. A hard cap at twice the included minutes pauses the line for the rest of the period, so a busy month cannot run away with the bill.
  • Every plan has a 7-day free trial and can be canceled anytime.

AI receptionist, website chatbot or both?

If most leads are lost on the phone, start with the receptionist. If visitors leave the website with unanswered questions, start with the website chatbot, which has a free plan. Apex Front Desk Pro bundles the chatbot, the AI receptionist with 300 minutes and approval-first follow-up automation from $199 per month.

Watch the walkthrough

The real setup, start to finish.

Chapters

How a lead is handled

From question to booking, while you work.

  1. A visitor asks

    At 22:40, long after you closed.

  2. It answers from your site

    Your hours, prices and services. No made up answers.

  3. The lead is captured

    Name, email and what they need, saved for you.

  4. You follow up

    You get the details by email and send the booking link.

Your assistant

Hi, do you have anything free on Saturday?

Decision table

When ApexChatbot is the right AI receptionist fit

Buyer needApexChatbot fitImplementation note
Missed callsCaptures caller name, phone number, reason for calling and urgency.Start with Voice when phone leakage is the main revenue leak.
Appointment requestsCollects preferred time, service needed and handoff notes.Use human approval before confirming high-risk calendar changes.
Website and phone togetherPairs AI receptionist calls with website chatbot lead capture.Best when customers switch between chat, forms and phone.
Follow-up workloadRoutes call summaries into approval-first email or quote drafts.Automation handles the draft; your team keeps final control.

Capabilities

Built for small-business phone workflows

Voice lead capture

Capture caller details, intent and next action instead of losing phone demand.

Chat plus phone context

Connect website chat and phone conversations into one lead workflow.

Call summary handoff

Turn conversations into owner-readable summaries and follow-up drafts.

Related sources

Useful next pages

Proof

Real reviews. Real client work.

Apex Web implementations. Studio references, not SaaS subscriber counts or guaranteed results.

I got what I was promised: a thoughtful, useful AI assistant that works well.
Komódi Judit· Translated from Hungarian
I am very grateful to Apex Web for the fast and extremely professional help.
Lilla· Translated from Hungarian
I cannot thank this young professional enough for his work.
Nando93· Translated from Hungarian
They completed the agreed work to the highest standard while meeting every deadline.
Igaz Lajos· Translated from Hungarian
I've worked with APEX Web a couple of times now, and the results are just consistently excellent.
Dan Goldsmith
With Adam, we finally found the person we needed.
Nikolett Fogarassy· Translated from Hungarian
Great job and a fast delivery.
masterkey24
Adam was excellent to work with.
cwilks10
Adam is a fantastic freelancer.
masterkey24
Great work from Adam.
balint1997
Great work from Ádám
balint1997
God Bless you my friend, you exceeded expectations like a rockstar.
zombie506
I have worked on some projects with Adam, and every experience has been great.
samiha09
Finally, automation that actually works and I didn't have to build it myself.
samiha09
Very satisfied!
judimx
Thanks for your time!
alexanders555
Excellent work and attention to detail, looking forward to working with Adam again.
rachaeldiamond
Very pleased with this delivery and impressed with the quality of the work output.
rahulparmar8792
Great work
balint1997
I enjoyed working with the seller as he was responsive, paid attention to details and kept open lines…
berniesbaby
Super quick and professional, good documentation to the point, good hints and recomendations.
stephannoller

21 verified public Google and Fiverr reviews of Apex Web, the studio and delivery team behind Apex Chatbot. They cover AI assistants, automation, websites, dashboards and custom software; not every review is about the Apex Chatbot SaaS product.

Client implementations

FAQ

AI receptionist FAQ

Is ApexChatbot an AI receptionist or only a chatbot?

ApexChatbot includes both website chatbot and AI receptionist workflows. The voice layer handles calls, while the chatbot handles website questions and lead capture.

Can the AI receptionist send follow-up messages automatically?

ApexChatbot is approval-first by default. It can draft follow-up messages and summaries, but risky customer-facing actions should be approved by a human.

What is the best first rollout?

Start with the channel where leads leak most often: missed calls, repeated website questions or slow follow-up. Add the other workflows after the first leak is measured.

How much does an AI receptionist cost?

The ApexChatbot AI Voice Receptionist is $149 per month with 300 included minutes, $299 with 900 minutes or $599 with 2,500 minutes. Extra minutes are $0.20 each, with a hard cap at twice the allowance. Every plan has a 7-day free trial.

Which languages and phone numbers does it support?

The receptionist speaks English or Hungarian. It answers on a supported US +1 or Hungarian +36 number after paid activation. Extra countries, extra numbers and number porting are scoped before billing.

Can I hear it before connecting my phone line?

Yes. Each plan starts with a branded web demo in the browser, so you can test the greeting and answers before the callable number is activated.

Stop letting calls vanish.

Start with a voice receptionist demo, then connect chatbot and automation once the first lead leak is visible.

Start voice trialSee voice pricing